Legal

User Agreement

End-user licence agreement · Effective September 14, 2026

This User Agreement is a licence between you and Mori AI, Inc. ("Mori", "we", "us") for the Mori software application on desktop, iOS, and Android, including any updates (the "App"). By installing or using the App you accept this agreement. If you do not accept it, do not install or use the App.

This agreement works together with our Terms of Service, which govern the Mori services the App connects to, and our Privacy Policy, which explains how we handle your information. If this agreement and the Terms of Service conflict about the App software itself, this agreement controls.

• 1. Licence
• 2. Restrictions
• 3. Workspace access
• 4. Device permissions
• 5. Updates and support
• 6. Open-source components
• 7. Ownership
• 8. Term and termination
• 9. Warranty disclaimer
• 10. Limitation of liability
• 11. Export and legal compliance
• 12. Apple App Store terms
• 13. Google Play terms
• 14. General
• 15. Contact

1. Licence

Subject to this agreement, Mori grants you a personal, limited, non-exclusive, non-transferable, revocable licence to install and use the App on devices you own or control, solely to access Mori workspaces you are a member of. Where you obtained the App through the Apple App Store, the licence is limited to use on Apple-branded devices that you own or control, as permitted by the Usage Rules in the Apple Media Services Terms and Conditions.

2. Restrictions

Except where the law expressly permits it, you may not:

• copy, modify, or create derivative works of the App;
• reverse engineer, decompile, or disassemble the App, or attempt to derive its source code;
• rent, lease, lend, sell, sublicense, or distribute the App;
• remove or alter any proprietary notices in the App;
• use the App to bypass access controls, or to access workspaces, channels, or content you are not a member of;
• use the App in violation of the Terms of Service or applicable law.

3. Workspace access

The App is a client. It requires an account with access to a Mori workspace, or an existing desktop session that you pair with your phone. Installing the App does not create a workspace or grant access on its own. Available agents, services, and features depend on how your Workspace Owner has configured the workspace. During the closed test, access is limited to approved participants.

4. Device permissions

The App may ask for permission to use your camera, your photo and video library, and notifications. These are optional. Camera and library access are used only when you choose to take or attach a photo or video. Notifications are used only to alert you to activity in your workspace. The App stores your private key in your device's secure storage. You can change or revoke permissions at any time in your device settings.

5. Updates and support

We may release updates that add, change, or remove features. Some updates may be required to keep using the App. Support is provided by email at [email protected]. We have no obligation to provide maintenance or support beyond what the law requires, but we will do our best.

6. Open-source components

The App includes components licensed under open-source licences, including software originally published by Block, Inc. under the Apache License 2.0. Those components are provided under their own licence terms, which are identified in the App and take precedence over this agreement for those components. Nothing in this agreement restricts rights you have under those licences.

7. Ownership

The App is licensed, not sold. Mori and its licensors retain all right, title, and interest in the App, including all intellectual-property rights. The Mori name, logo, and tree mark are trademarks of Mori AI, Inc. You keep ownership of the content you create with the App, as described in the Terms of Service.

8. Term and termination

This agreement is effective until terminated. You may terminate it at any time by deleting the App from your devices. It terminates automatically if you breach it. On termination you must stop using the App and delete all copies. Sections 6, 7, 9, 10, 12, 13, and 14 survive termination.

9. Warranty disclaimer

THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTY OF ANY KIND. TO THE FULLEST EXTENT PERMITTED BY LAW, MORI DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, AND ANY WARRANTY THAT THE APP WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE. AGENT OUTPUT SHOWN IN THE APP IS GENERATED AUTOMATICALLY AND MAY BE WRONG. Some jurisdictions do not allow the exclusion of implied warranties, so some of the above may not apply to you.

10. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, MORI WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOSS OF PROFITS, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO THE APP OR THIS AGREEMENT. MORI'S TOTAL LIABILITY UNDER THIS AGREEMENT WILL NOT EXCEED THE GREATER OF THE AMOUNT YOU PAID FOR THE APP IN THE TWELVE MONTHS BEFORE THE CLAIM AROSE OR ONE HUNDRED US DOLLARS (US$100).

11. Export and legal compliance

You confirm that you are not located in a country subject to a United States government embargo or designated as a "terrorist supporting" country, and that you are not on any United States government list of prohibited or restricted parties. You agree to comply with all applicable export laws and with local laws in the place you use the App.

12. Apple App Store terms

If you obtained the App from the Apple App Store, the following additional terms apply.

• Acknowledgement. This agreement is between you and Mori only, not Apple. Mori, not Apple, is solely responsible for the App and its content.
• Scope of licence. The licence in Section 1 is limited to use on Apple-branded products that you own or control, as permitted by the Usage Rules in the Apple Media Services Terms and Conditions, except that the App may be accessed and used by other accounts associated with you via Family Sharing or volume purchasing.
• Maintenance and support. Mori is solely responsible for providing any maintenance and support for the App. Apple has no obligation to provide any maintenance or support.
• Warranty. Mori is solely responsible for any product warranties, whether express or implied by law, to the extent not disclaimed. If the App fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any) to you. To the maximum extent permitted by law, Apple has no other warranty obligation, and any other claims, losses, liabilities, damages, costs, or expenses attributable to a failure to conform to a warranty are Mori's sole responsibility.
• Product claims. Mori, not Apple, is responsible for addressing any claims by you or any third party relating to the App or your possession or use of it, including product liability claims, any claim that the App fails to conform to a legal or regulatory requirement, and claims under consumer protection, privacy, or similar legislation.
• Intellectual property. If a third party claims that the App or your possession and use of it infringes that third party's intellectual-property rights, Mori, not Apple, is solely responsible for the investigation, defence, settlement, and discharge of that claim.
• Legal compliance. You represent and warrant that (i) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a "terrorist supporting" country; and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties.
• Developer contact. Questions, complaints, or claims about the App should be directed to Mori AI, Inc., Nashville, Tennessee, USA, [email protected].
• Third-party terms. You must comply with any applicable third-party terms of agreement when using the App, such as your wireless data service agreement.
• Third-party beneficiary. Apple and Apple's subsidiaries are third-party beneficiaries of this agreement. On your acceptance of this agreement, Apple will have the right (and will be deemed to have accepted the right) to enforce it against you as a third-party beneficiary.

13. Google Play terms

If you obtained the App from Google Play, you acknowledge that Google is not a party to this agreement and has no responsibility for the App. Your use of Google Play is subject to the Google Play Terms of Service. Where this agreement and the Google Play Terms of Service conflict about your download from Google Play, the Google Play terms control for that download.

14. General

This agreement is governed by the laws of the State of Tennessee, USA, and disputes will be resolved as set out in Section 15 of the Terms of Service. If any provision is found unenforceable, the rest remains in effect. You may not assign this agreement; Mori may assign it in connection with a merger, acquisition, or sale of assets. This agreement, the Terms of Service, and the Privacy Policy are the entire agreement between you and Mori regarding the App.

15. Contact

Mori AI, Inc.
Nashville, Tennessee, USA
[email protected]